Skills Portfolio Resume About Off Duty Contact

· ·
mjreveles94@hotmail.com LinkedIn ↗
02 // Capabilities

SKILLS & TOOLS

[ 01 ]

IT Support

  • Hardware setup & diagnostics
  • Software installation
  • Remote desktop support
  • Microsoft 365
  • Ticketing systems
[ 02 ]

Systems

  • Windows OS administration
  • Linux environments
  • Network configuration
  • Security permissions
  • Server management
[ 03 ]

Programming

  • Python (scripting)
  • HTML / CSS
  • JavaScript
  • Java (introductory)
  • SQL databases
deployed in:
[ 04 ]

Creative

  • Ableton (music production)
  • Adobe Photoshop
  • AI workflow integration
  • Narrative & worldbuilding
  • Community management
deployed in:
[ 05 ]

Self-Learning

  • Project-based learning
  • Documentation deep-dives
  • Independent degree (UoPeople)
  • Rapid tool & stack adoption
  • Learning in public
deployed in:
[ 06 ]

AI Tools

  • Claude & ChatGPT workflows
  • Prompt engineering
  • AI-assisted development
  • Research & synthesis
  • Workflow automation
deployed in:
03 // Work

PORTFOLIO

// SELECT A CATEGORY //
MACKENZIE REVELESIT Support · CS Graduate (B.S.) · Naperville, IL · mjreveles94@hotmail.com
04 // Experience

RESUME

Education

B.S. Computer Science

University of the People
Graduated Jun 2026

A.S. Computer Science

University of the People
Jan 2025 · GPA 3.35
Certifications
Google IT Support (2024)
Contact
mjreveles94@hotmail.com
(630) 346-6348
Naperville, IL
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Experience

IT Support Assistant

Premier Technology Consultants Inc.
Jan 2023 – Present · Naperville, IL (Hybrid)
Provide first-level technical support for hardware, software, and network issues. Configure and maintain Windows-based systems and peripherals. Support remote desktop access, run diagnostics, assist with software deployment. Document recurring issues to improve troubleshooting efficiency.

Community Lead & Technical Coordinator

Online Creative Writing Group (Volunteer)
Jan 2021 – Present · Remote
Manage and maintain an active online community of 500+ members with daily technical support. Configure server settings, implement security permissions, optimize performance. Use ticketing systems to track and resolve user issues. Coordinate a volunteer operations team, delegate responsibilities, oversee long-term projects.
Coursework Highlights
Networking & SecurityOperating SystemsDatabase SystemsSoftware EngineeringIT Support Fundamentals
05 // Me

ABOUT

I'm Mackenzie Reveles, an IT professional and Computer Science graduate based in Naperville, IL, working at the intersection of technical systems and creative production.

By day I'm troubleshooting networks and supporting end users. Outside of that, I'm building music in Ableton, writing worldbuilding lore, experimenting with AI tools, and running an online creative community of 500+ people.

I learn fast, build unusual things, and bring creativity into technical environments. I'm drawn to opportunities where those two worlds overlap: creative tech, AI roles, multimedia projects, and collaborative teams.

This portfolio is as much a project as it is a resume. It's designed to be an experience.

500+
Community Members
3+
Years IT Support
3.35
GPA
∞
Ideas in Queue
Interests & Focus Areas
[01]Music Production & Sound Design[ → ]
[02]Worldbuilding & Narrative Design[ → ]
[03]AI Workflow Integration[ → ]
[04]UI Experimentation & Web Design[ → ]
[05]Digital Art & Multimedia[ → ]
[06]Community Building & Collaboration[ → ]
06 // Contact

LET'S CONNECT

Open to IT roles, creative tech projects, AI opportunities, and collaboration.

mjreveles94@hotmail.com
LinkedIn GitHub Download Resume
07 // Off Duty

GET TO KNOW ME

human.cfg / bash
// mackenzie_reveles.human {   "alignment": "chaotic creative",   "energy": "night owl",   "fuel": "coffee, synths, curiosity",   "soundtrack": "Air, Pinback, Dilla beats",   "currently_obsessed": "Slay the Spire 2",   "fun_fact": "this whole site is one HTML file",   "personality": "curious, adaptable, nocturnal" }
Hobbies & Habits
  • Music production sessions
  • Worldbuilding & lore writing
  • Glitch art experiments
  • Retro web rabbit holes
  • Crate digging & sampling
  • Running a 500+ member community
  • Building single-file browser tools
  • Sci-fi & anime marathons
Current Rotation
Now Playing"Loro" — Pinback
history // This is placeholder content.
Album on Repeat"Moon Safari" — Air
history // This is placeholder content.
Favorite ArtistsVegyn · J Dilla · Windows 96 · Lone
also in rotation // This is placeholder content.
Playing (Game)Slay the Spire 2
recently // Balatro · Arc Raiders · Deep Rock Galactic · Project Zomboid
Reading"The Alchemist" — Paulo Coelho
history // This is placeholder content.
WatchingJoJo's Bizarre Adventure
recently // Scavengers Reign · Cowboy Bebop · Mars Express
Nerd Credentials
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